A Leeds based fintech start-up is set to revolutionise the way the more vulnerable in society access financial and utility services. With the announcement of the formal launch of the PrinSIX Enterprise Platform, a solution for all services that struggle to onboard...
The UK is a nation in debt Horror stories about payday lenders and tv programmes about high court enforcement litter the national media. Indeed, financial vulnerability is prevalent throughout British society, and it is easy to stumble across examples of ‘bad debt’...
The FCA has published an interesting speech made by Nisha Arora, on consumer credit focusing on consumer outcomes and needs, particularly for those in vulnerable circumstances. As Julian Graham-Rack, CEO at PrinSix, states, “Customer outcomes are where decision...
What is KYC? It’s become a common battlecry in the financial services industry—Know Your Customer, or KYC for short. One of those topics that gains such notoriety in business media that it becomes an industry in itself. Google the term and you will encounter a host of...
For financial services vulnerable customers are a major challenge to serve. The relentless drive towards digital engagement is fuelling an active debate within consumer credit about the adequacy of digital only customer journeys. They meet customers’ demand for...
It sounds counter-intuitive, but sometimes bigger strides can be made in operational improvements by concentrating on the little things and marginal gains than pushing for the stars. In this article, we explore how these principles are transforming the lending...
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