The reliance on email communication for information transfer still remains. Including document upload portals into your customer journeys enables seamless, secure, and efficient data transfer
The FCA’s Consumer Duty states that ‘A firm must act to deliver good outcomes for retail customers.’ Does this mean a shift in compliance, culture, or both?
As Google begins to phase out third-party cookies on the Chrome browser, businesses are faced with losing valuable insights into their digital customers.
As consumers face 5.25% interest rates, it’s critical that financial institutions are able to provide individual customer journeys at scale.