Customer Onboarding Orchestration

Articles

‘Customer Onboarding’ is an umbrella term that describes the entire process that users go through when they start their customer journey. The onboarding experience can define the ongoing relationship your customer has with the product/service. In other words, customer onboarding is highly important to get right.

Customer Onboarding Orchestration normally refers to the user journey that begins at first contact and extends to the point when a prospect becomes a customer – and often beyond. ‘Orchestration’ suggests that a high level of automation is incorporated and that organizations are looking to use technology to remove the ‘human-from-the-loop’ wherever possible. Even in our digital era, many companies continue to struggle to bring customer user journeys and data together to produce seamless customer onboarding experiences.

Digital transformation concept

What is an Actionable Digital Transformation Platform?

Regulation-conscious firms must be informed on the latest tech in customer onboarding. Are Actionable DX platforms the best new solution?

Digital Payments

Leeds fintech startup selected to support “leading” payment platform in US expansion

A Leeds fintech startup has been chosen by one of the “leading” payment platforms used by the gaming and gambling sector, to support its client onboarding as it moves into the US. PrinSIX has agreed terms with global payments processor, Neosurf. The PrinSIX platform...
Online Payments

Leeds based fintech start up in line for Global Payments Award

PrinSIX Technologies, the recently launched Leeds based technology platform has been shortlisted as The Best Open Banking Initiative, sponsored by Mastercard, in the prestigious annual Pay360 awards run by the Payments...
Senior man using financial services platform to pay bills

Launch of Leeds based fintech start-up set to tackle inclusion

Here at PrinSIX, we aim to revolutionise and simplify the way that the financially vulnerable access financial and utility services.

Leeds city skyline

Leeds based tech business chosen by Innovation Leeds as a showcase case study

PrinSIX is proud to announce our sponsorship of Credit Summit for the second year. Join us at Credit Summit 2022 for credit industry insights.

mature couple applying for social tariff online

Digital platform PrinSIX partners with KCOM to open up access to the internet for hard to reach communities

PrinSIX is proud to announce our sponsorship of Credit Summit for the second year. Join us at Credit Summit 2022 for credit industry insights.

Credit Summit 2022 banner

PrinSIX to be a sponsor of Credit Summit for second year running

PrinSIX is proud to announce our sponsorship of Credit Summit for the second year. Join us at Credit Summit 2022 for credit industry insights.

financially vulnerable person calculating debt

Horror Stories and Bad Debt: How can we tackle financial vulnerability?

The UK is a nation in debt Horror stories about payday lenders and tv programmes about high court enforcement litter the national media. Indeed, financial vulnerability is prevalent throughout British society, and it is easy to stumble across examples of ‘bad debt’...
piggy bank on calculator, vulnerability, lending risk concept

Regulating for better outcomes – next steps in consumer credit

The FCA has published a speech on consumer credit focusing on consumer outcomes and needs, particularly for those in a vulnerable position.

kyc wooden blocks know your customer concept

Is KYC enough? Why lenders and service providers are failing to fully manage compliance risk.

Is KYC enough to assure regulatory compliance? Here is why most lenders and service providers are failing to fully manage compliance risk.