The reliance on email communication for information transfer still remains. Including document upload portals into your customer journeys enables seamless, secure, and efficient data transfer
Callum
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Checklist: Embracing the FCA’s Consumer Duty
The FCA’s Consumer Duty states that ‘A firm must act to deliver good outcomes for retail customers.’ Does this mean a shift in compliance, culture, or both?
The Cookies Crumble – Google Begins to Phase Out Third-Party Cookies
As Google begins to phase out third-party cookies on the Chrome browser, businesses are faced with losing valuable insights into their digital customers.
Preparing for the Interest Rate Rise Aftershock
As consumers face 5.25% interest rates, it’s critical that financial institutions are able to provide individual customer journeys at scale.