Stronger Imperatives for Action for Vulnerable Customers

Mar 19, 2021 | Financial Services

Vulnerable customers

The impact of the COVID-19 pandemic has led to a significant increase in both the incidence and complexity of consumer vulnerabilities, pushing a long-standing area of focus even higher up the regulatory agenda. Find out more on the areas where firms need to take particular action in this aricle by Tom Boydell Manager at PwC UK and Tessa Norman Manager at PwC UK published on

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