Jim Marous, co-publisher of The Financial Brand suggests, “Financial institutions must be able to deliver an easy-to-navigate, seamless digital platform that goes far beyond a miniaturized online banking offer.” This article by Andrew beatty, published on Finextra, considers the convergence of payments and lending and why banks need to act.
Is Email the Best Way to Transfer Information?
The reliance on email communication for information transfer still remains. Including document upload portals into your customer journeys enables seamless, secure, and efficient data transfer