Fusion of Analytics and Technology

Removing customer journey friction for commercial growth

Identify and unlock the commercial growth from friction points in your customer and operational journeys.

What PrinSIX does

Through Analytics & AI we identify the commercial value lost at your main customer journey friction points and rapidly deploy digital journeys that complement your technology stack to unlock that growth.

Services

PrinSIX Analytics

Understand your friction value

An accessible way for every service-based business to understand their lost value caused by customer journey friction.

PrinSIX Technology

Unlock your commercial growth

SaaS based technology that effortlessly removes customer friction and unlocks commercial growth.

The 4 types of friction

Customer
Friction

Poor or un-optimised customer journeys.

Operational
Friction

Manual processes and unstructured tasks.

Technical
Friction

Data silos and IT backlogs.

Regulatory
Friction

Systems, controls and oversight.

Case studies

Paraplanner friction limits IFA growth

Decoupling IFA business growth and market consolidation from paraplanner resource investment.

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Call centre dependent growth

Maximising value of call-based acquisition and unlocking future growth.

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Personalised price rise journeys

Creating a better customer experience and as such the commercial outcome.

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Book a Call

Let’s discuss how to accelerate your digital transformation using a platform that lets business stakeholders drive improvement from day one