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Adapting marginal gains principles to loan onboarding process

Adapting marginal gains principles to loan onboarding process

by Erica Tomlin | Jun 3, 2021 | Customer Onboarding Orchestration, Personalised Lending Journeys

It sounds counter-intuitive, but sometimes bigger strides can be made in operational improvements by concentrating on the little things than pushing for the stars. In this article, we explore how marginal gains principles are transforming the lending industry. Making...

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