
Regulating for better outcomes – next steps in consumer credit
by Francesca Manley | February 23, 2022 | Customer Journeys, Lending Risk | 0 Comments
The FCA has published a speech on consumer credit focusing on consumer outcomes and needs, particularly for those in a vulnerable position.

Announcing The Arrival of Breathing Space
by Francesca Manley | May 4, 2021 | Lending Risk | 0 Comments
Today’s arrival of the Breathing space should be celebrated.

Managing And Monitoring Credit Risk After The COVID-19 Pandemic
by Francesca Manley | March 19, 2021 | Lending Risk | 0 Comments
The pandemic-triggered recession has led banks to move more quickly to build real-time data and analytics into their credit-decision engines.

Stronger Imperatives for Action for Vulnerable Customers
by Francesca Manley | March 19, 2021 | Lending Risk | 0 Comments
The pandemic’s impact has led to an increase in the incidence & complexity of consumer vulnerabilities. Discover the areas where firms need to take action.