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Is KYC enough? Why lenders and service providers are failing to fully manage compliance risk.

Is KYC enough? Why lenders and service providers are failing to fully manage compliance risk.

by Ian Tomlin | Nov 30, 2021 | 2021, Personalised Lending Journeys, Vulnerability and Risk

What is KYC? It’s become a common battlecry in the financial services industry—Know Your Customer, or KYC for short. One of those topics that gains such notoriety in business media that it becomes an industry in itself. Google the term and you will encounter a host of...
Digital Doesn’t Have to Mean Binary

Digital Doesn’t Have to Mean Binary

by Ian Tomlin | Jul 13, 2021 | 2021, Customer Onboarding Orchestration, Digital Decision Journeys, Enterprise Software to Optimize Lending

We explore the slow-pace of change by financial lenders from online customer applications workflows with binary decisioning to iterative digital onboarding decisioning and ask the question why this obvious next-stage in online lending evolution is taking so long....
Checklist: Embracing FCA’s Principle 6 by Design

Checklist: Embracing FCA’s Principle 6 by Design

by Ian Tomlin | May 13, 2021 | 2021, Customer Onboarding Orchestration, Enterprise Software to Optimize Lending, Personalised Lending Journeys, Vulnerability and Risk

The FCA’s Principle 6 – ‘A firm must pay due regard to the interests of its customers and treat them fairly.’ Compliance or culture? The lenders’ balancing act Consumer lending today is hard. In addition to the competition that exists in any...
Vulnerability – How Effective Are Digital Customer Journeys?

Vulnerability – How Effective Are Digital Customer Journeys?

by Julian Graham-Rack | Apr 1, 2021 | 2021, Customer Onboarding Orchestration, Vulnerability and Risk

There is a question ringing throughout the consumer credit industry – are digital customer journeys effective? They meet customers’ demand for convenience and lenders’ need for efficiency, but real concerns exist within the regulator and support charities...

Recent Posts

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  • PrinSIX to be a sponsor of Credit Summit for second year running
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